We leverage Meta's Ads Insights API to ingest, transform, and report on conversions Meta attributes to their ads. In late September 2023, this API began to return empty values for conversions. After a period of a couple of weeks, Meta resolved the issue, and we resumed ingestion of conversion data.
Resolved
We leverage Meta's Ads Insights API to ingest, transform, and report on conversions Meta attributes to their ads. In late September 2023, this API began to return empty values for conversions. After a period of a couple of weeks, Meta resolved the issue, and we resumed ingestion of conversion data.
Identified
We are aware of an issue with Facebook's conversion reporting. We discovered a bug with the Facebook Ads Insights API where conversion events are not being returned as of late September. Many developers using this API are experiencing similar issues. Our team has reached out to Facebook for more information and is actively working on a solution.
